Privacy Policy

Infin8 Automation collects and uses personal information for practical business purposes such as responding to inquiries, providing services, protecting the website from abuse, and understanding site performance when a visitor has consented to non-essential analytics.

Information you provide

When you contact us or submit a form, we may collect your name, business name, email address, phone number, website address, the type of help you are looking for, your message, urgency, and any other information you choose to provide.

Source and technical information

Forms may also capture the page you submitted from, referring page, campaign parameters such as UTM source, medium, and campaign, submission time, browser or device information, and security signals used to reduce automated spam and abuse.

Email and text-message choices

If you submit an inquiry, we may contact you about that request using the contact methods you authorize. The website’s required email checkbox is permission to respond about the submitted request and is not a subscription to unrelated promotional email. Text-message consent is optional. If you opt in to text messages about your request, message frequency varies, message and data rates may apply, and you can reply STOP to opt out. Consent to text messages is not a condition of purchase.

Analytics and tracking

Google Analytics 4 may be used to measure site traffic and conversion activity only after you accept non-essential tracking through the site’s privacy choices. The site is also capable of supporting tools such as Meta Pixel, LinkedIn Insight Tag, and Microsoft Clarity if they are intentionally activated in the future. Those tools are configured to load only after non-essential tracking is accepted.

How we use information

We use information to respond to requests, evaluate business needs, provide and improve services, route leads, maintain customer records, measure site performance, understand campaign attribution, prevent spam and abuse, troubleshoot technical issues, and maintain appropriate business records.

Service providers

We may share information with service providers that help us operate the website, host infrastructure, route form submissions, send notifications, manage customer records, analyze website performance, or deliver services. We expect those providers to process information only for legitimate service purposes and according to their applicable contractual and legal obligations.

Sale and sharing of personal information

Infin8 Automation does not sell personal information as a business model. We do not currently activate advertising or remarketing pixels on this site without prior visitor consent. If our use of advertising technology materially changes, we will update this policy and the site’s privacy controls before relying on that changed use.

Retention

We keep information only as long as reasonably needed for the purpose it was collected, including customer service, security, operational, contractual, accounting, dispute-resolution, and legal needs. Retention periods can vary depending on the type of record and the relationship involved.

Your choices and privacy requests

You may ask to access, correct, or delete personal information associated with you, subject to applicable legal exceptions. You may also ask questions about how information is used. Send requests to scott@infin8automation.com. We may need to verify a request before acting on it.

Changing tracking consent

You can reopen the site’s privacy controls at any time by selecting “Privacy choices” in the footer. Rejecting non-essential tracking disables non-essential analytics and marketing tracking managed by the site’s consent system.

Children

This business-to-business website is not directed to children, and we do not knowingly seek personal information from children through the site.

Security

We use reasonable technical and operational safeguards and aim to collect only the information needed for legitimate business purposes. No website, transmission method, or data system can guarantee absolute security.

Changes to this policy

We may update this policy as the website, vendors, or legal requirements change. The “Last updated” date shows the most recent revision.

Contact

Email privacy requests or questions to scott@infin8automation.com.